Legal
Privacy
Policy.
Last updated
March 2, 2026
SuperAlign Inc. (“SuperAlign”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This policy describes how we collect, use, and share information when you use our website, products, or services.
Information We Collect
Information you provide directly
When you contact us, request a demo, or sign up for our products, we collect information you provide such as your name, email address, company name, and the content of your messages.
Usage data
When you use our platform or visit our website, we automatically collect certain technical information including your IP address, browser type, pages visited, and referring URLs. This data helps us understand how our products are used and improve them.
API usage
If you use the AIRiskDB API, we collect query logs, request metadata, and usage metrics associated with your API key. We do not store the contents of queries beyond what is necessary for rate limiting and abuse prevention.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our products and services
- Respond to your inquiries and support requests
- Send product updates, security advisories, and research publications (only with your consent)
- Monitor and analyse usage patterns to improve product performance
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell your data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Service providers
We share data with a limited set of trusted service providers who help us operate our business — such as cloud infrastructure, analytics, and email delivery providers. These providers are contractually bound to handle your data securely and only as instructed by us.
Legal requirements
We may disclose information if required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of SuperAlign, our users, or the public.
Business transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your information becomes subject to a different privacy policy.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we securely delete or anonymise it.
Security
We apply industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you
- Correction: request that we correct inaccurate or incomplete data
- Deletion: request that we delete your personal data
- Portability: request a machine-readable copy of your data
- Objection: object to certain types of processing, including direct marketing
- Restriction: request that we limit how we use your data
To exercise any of these rights, contact us at sales@superalign.ai. We will respond within 30 days.
Third-Party Links
Our website and products may contain links to third-party websites. This privacy policy applies only to SuperAlign and we are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will revise the 'last updated' date at the top of this page. For material changes, we will provide more prominent notice, such as an email notification or a banner on our website. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests related to this privacy policy or our data practices, please contact us:
This policy is effective as of March 2, 2026. For questions, contact sales@superalign.ai or visit our contact page.